Continuing on from my previous post about leaving Orange... I got a call from Orange Customer Relations (07973100194) this morning about the PAC code I ordered on Saturday. The woman calling was very nice and polite, was calling to get me back as I am a "high valued customer". Once I explained why I was leaving, she got the point that I had made up my mind, and instead asked if I could elucidate so she could pass on my comments as constructive criticism. We had a long and pleasant chat.