Back in December 2006, I wrote a post about cancelling my decade-old Orange UK phone contract, in favour of Three. Now I'm off again. I finally gave into the lure of iPhone. As a Mac (power?) user for eight years, and owner (and destroyer) of many of their products, the absence of iPhone in my life is fairly conspicuous. I always swore that I wouldn't buy the iPhone 2G, though.
As noted in my previous posts on the subject, I changed mobile phone providers at the end of last week. On Saturday, a day after I ordered it, I received my new phone from Three. It's a refurbished Nokia 6280, and the tariff ain't too shabby.
Continuing on from my previous post about leaving Orange... I got a call from Orange Customer Relations (07973100194) this morning about the PAC code I ordered on Saturday. The woman calling was very nice and polite, was calling to get me back as I am a "high valued customer". Once I explained why I was leaving, she got the point that I had made up my mind, and instead asked if I could elucidate so she could pass on my comments as constructive criticism. We had a long and pleasant chat.
I just called Orange customer relations to request my PAC code after finally deciding to move to "3" or Three as I'll call them from now. I've been a contract customer with Orange for just over ten years, and I'm just no longer feeling the love.