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As part of the Patient's Charter each patient should be cared for by a named nurse. The named nurse is part of the trend towards primary nursing or key worker concepts of care. The named nurse should introduce herself or himself to the patient on first contact and this can be reinforced through:
- use of personal business cards.
- the nurse's name appearing on case notes.
- use of the nurse's name (and photograph at the patient's bedside or noticeboard).
Having personal named responsibility for patient care does not, of course, mean being on duty 24 hours a day. When the named nurse goes off duty, the care of the patient is handed over to other nurses on the team.
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