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Under the extension to the Patient's Charter, 'Services for children and young people', issued in 1996, you can expect:
- your child to be cared for in a children's ward under the supervision of a consultant paediatrician
- your child to have a qualified, named children's nurse responsible for his or her nursing care
- to be able to stay in the hospital with your child
- if your child is having an operation and where circumstances permit, you can expect to accompany them into the anaesthetic room and be present until they go to sleep
- to be told what pain relief will be given to your child
- the NHS to respect your child's privacy, dignity and religious or cultural beliefs
- your child to be offered a choice of children's menus
- to have facilities to breastfeed your child
- your child to wear his or her own clothes, and have personal possessions
- the hospital to be clean, safe and suitably furnished for children and young people
- you can expect all the staff you meet to wear name badges, so that you know who everyone is, and for security
- your child to have the opportunity for play and meet other children
- your child has the right to receive suitable education
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A & E Services
